The Opportunity

This is an ideal opportunity for an experienced Medical Receptionist/Secretary that is seeking a secure full-time position working for a specialist practice.

 

The Practice

This is a specialist group located at Bondi Junction with a passion for customer excellence, patient care and appreciation for your hard work.

A Medical Receptionist/Medical Secretary is required to join this practice and share in this passion and to be committed to these ethics and values.

The Role

This is a full-time position working Monday to Friday.

The duties and responsibilities are:-

• Provide an outstanding level of customer service on the telephone and in meeting and greeting patients, at all times providing a warm and welcoming environment.
• Schedule and effective management of patient bookings (new appointments, recall and confirmation appointments)
• Management of invoicing and receipting for patient consultations and day surgery billings
• Completion of end of day reconciliations and preparation for banking
• Co-ordination of theatre lists
• Liaise and maintain excellent working relationships with staff and all health professionals
• Schedule appointments of tests for patients
• Manage patient records confidentially and efficiently (including scanning of documentation)

The ideal candidate will have the following attributes:-

• Previous experience as a Medical Receptionist/Secretary in a specialist practice
• A passion for striving for excellence in efficient administration procedures and a high standard of patient care
• You are a person of integrity, honesty and a high standard of work ethics
• You have excellent communication skills to communicate effectively with all people
• Excellent organisational and time management skills
• Professional, happy and friendly disposition