Medical Receptionist

Would you love to work in the medical industry utilising your reception and administration skills? 

This is a great opportunity for either an experienced medical receptionist seeking to further develop their medical administration skills or a receptionist that is passionate about commencing a career in the medical industry.  Full training will be provided in medical administration.

 

The Company

We are a private specialist surgical practice located in Randwick.

The culture of the organisation is characterised by the highest standard of professionalism, integrity and providing an outstanding level of customer service, time, care and support to patients.  The atmosphere is friendly, harmonious and respectful, with emphasis on leading-edge knowledge, technology and research.

All the team share the similar philosophy, work ethic and patient-focused approach.

 

The Role

The main objective of the role is to provide reception and administrative services to the patients, doctors and staff at the practice.

This is a full-time position working 5 days per week 38 hours (will consider fulltime hours in 4 days per week).

There is parking available on site at the premises.

The duties and responsibilities are:-

  • You are the first point of contact/impression of the business so you will provide an outstanding level of customer service on the telephone and in meeting and greeting customers
  • Efficient management of all patient data, appointments, procedures, clinical files, correspondence and accounts
  • Scheduling and effective management of patient bookings in Genie software
  • Processing patient invoicing and receipting of consultations
  • Completion of end of day reconciliations (eftpos, credit card and cash)
  • Preparation of correspondence via email, letters (editing and reformatting)
  • Scanning, filing, mail/fax (retrieval and distribution) and photocopying
  • Assist the Practice Manager with ad hoc administration duties as required

 

Your Skills & Knowledge

The ideal candidate will have the following attributes:-

  • Previous experience as a Medical Receptionist is desirable, but not essential.  However previous reception/administration experience in another industry is essential
  • You are passionate about providing an exceptional level of customer service
  • Compassionate, empathetic and warm disposition
  • You are a quick learner and focused on learning and developing your medical administration skills
  • A high standard of personal integrity – trustworthy, loyal and honest.
  • An ability to maintain strict confidentiality regarding all patient and practice matters
  • Excellent organisational and time management skills
  • Able to work well independently, but also as part of a team
  • Great attention to detail
  • Have the ability to connect and interact with people of all ages, background and personalities
  • Enjoy being part of a professional, happy and highly focused team

 

Medical Receptionist Randwick

 

 

This is an ideal role if you have recently entered the medical industry as a medical receptionist or would love to enter the medical industry and, seeking to grow and develop your medical administration skills in a specialist environment. This role encompasses junior reception duties.

Use your outstanding customer service skills and come work for a practice that makes a difference in women’s health.

 

The Company

Our client is a Health Clinic dedicated to caring for the reproductive health of women and men of all ages.  The services include general gynaecology, obstetrics, fertility, endometriosis and pelvic pain, menstrual disorders, surgery, adolescent and paediatric gynaecology, ultrasound, physiotherapy, naturopathy, homeopathy and herbal medicine.

The practice consists of a team of obstetricians & gynaecologists.  The medical software system used is Genie and it is a paperless environment.

 

The Culture

The culture of the organisation is characterised by the highest standard of professionalism, integrity and providing an outstanding level of customer service, time, care and support to patients.  The atmosphere is friendly, harmonious and respectful, with emphasis on leading-edge knowledge, technology and research.

All the team share the similar philosophy, work ethic and patient-focused approach.

 

The Role

The main objective of the role is to provide reception and administrative services to the patients, doctors and staff at the practice.

You will be working full-time Monday to Friday Starts time between 9.30-10am and finish times between 5.30-6pm.  May also consider full-time hours in 4 days.

There is parking available on site at the premises.

The duties and responsibilities are:-

  • You are the first point of contact/impression of the business so you will provide an outstanding level of customer service on the telephone and in meeting and greeting customers
  • Efficient management of all patient data, appointments, procedures, clinical files, correspondence and accounts
  • Scheduling and effective management of patient bookings in Genie software (new, follow up, recall and confirmation)
  • Processing patient invoicing and receipting of consultations (Medicare, DVA, Workers Compensation) as well as invoicing of surgical procedures
  • Completion of end of day reconciliations (eftpos, credit card and cash)
  • Preparation of correspondence via email, letters (editing and reformatting)
  • Scanning, filing, mail/fax (retrieval and distribution) and photocopying
  • Assist the Practice Manager with ad hoc administration duties as required

 

Your Skills & Knowledge

The ideal candidate will have the following attributes:-

  • Previous experience (minimum 12 months) as a receptionist/administrator
  • You are passionate about providing an exceptional level of customer service
  • Compassionate, empathetic and warm disposition
  • A high standard of personal integrity – trustworthy, loyal and honest.
  • An ability to maintain strict confidentiality regarding all patient and practice matters
  • Excellent organisational and time management skills
  • Able to work well independently, but also as part of a team.
  • Great attention to detail
  • Have the ability to connect and interact with people of all ages, background and personalities
  • Enjoy being part of a professional, happy and highly focused team