Administration Assistant/Medical Receptionist

The Opportunity

You are an experienced Medical Receptionist or Medical Secretary looking for that ideal role working for a busy specialist surgeon that has a strong focus on patient care, be appreciated for your hard work/commitment and only working 4 days per week.

Then this is the role for you.

 

The Practice

The practice is an established oncology surgical specialist practice based at Westmead ready to take the practice to the next growth phase embracing innovation and technology.

The practice software is Clinic to Cloud.

Benefits

  • Work close to home
  • Be part of a developing practice’s growth
  • Part time hours – BONUS parking onsite at Westmead

 

The Role

The main objective of the role is to provide high quality front reception, administration assistance including medical typing and being an integral staff member in taking the practice into the 21st century technology.  Your input and ideas will be invaluable in moving the practice forward.

We are seeking an Administrative Assistant/Medical Receptionist / Medical Secretary for 4 days per week working 8am to 4.30pm.  The role reports to the Practice Manager.

Salary is negotiable depending upon previous skills and knowledge.

 

The duties and responsibilities are:-

  • Create a warm and welcoming environment to each and every patient
  • Efficient management of all patient data, appointments, procedures, clinical files, correspondence and accounts
  • Scheduling and effective management of patient bookings in Clinic to Cloud software (new, follow up, recall and confirmation)
  • Provide quotation to patients on medical procedures
  • Co-ordination theatre lists
  • Management of patient invoicing and receipting of consultations
  • Completion of end of day reconciliations (eftpos, credit card and cash)
  • Provide support to the Practice Manager

 

The ideal candidate will have the following attributes:-

  • Previous experience as a Medical Secretary/Medical Receptionist in a specialist practice
  • Previous experience working with Clinic to Cloud software would be highly regarded.  However, you are experienced in embracing digital technology to enhance efficiency and service
  • Professional, warm, compassionate and caring manner towards patients
  • Initiative and a pro-active attitude
  • Excellent organisational and time management skills
  • A problem solver who can think outside the square
  • Excellent people skills to relate well to patients, staff and health care professionals

 

Administrative Assistant

Are you an experienced Receptionist, Administrative Assistant or Medical Receptionist that would love the opportunity to work within the medical industry?  You love interacting with people and are now ready to take your reception and admin skills to a role where you are making a difference by helping people.

 

The Company

Our client is a hand therapy centre located at Westmead consisting of therapists in physiotherapy and occupational therapy.

The culture of the organisation is characterised by the highest standard of professionalism, integrity and providing an outstanding level of customer service, time, care and support to patients.

All the team share the similar philosophy, work ethic and patient-focused approach.

 

The Role

Perfect role for a receptionist/administrative assistant that enjoys working in a busy environment and being an integral member in the first impression of the company.

This is a full time position working 38 hours per week.

The duties and responsibilities are:-

  • You are the first point of contact/impression of the business so you will provide an outstanding level of customer service on the telephone and in meeting and greeting customers
  • Efficient management of all patient data, appointments, procedures, clinical files, correspondence and accounts
  • Scheduling and effective management of patient bookings
  • Provide information to patients on practice services and fees
  • Manage practice emails
  • Management of patient invoicing and receipting of consultations
  • Completion of end of day reconciliations (eftpos, credit card and cash)
  • Stock control and ordering
  • Scanning, filing, mail/fax (retrieval and distribution) and photocopying
  • Liaising with insurance companies and employers for claim details and relevant information
  • Communicate with doctors and allied health practitioners regarding referrals
  • Assist the Principal Hand Therapist with ad hoc administration duties as required

 

The ideal candidate will have the following attributes:-

  • Previous experience as a Receptionist or Administrative Assistant.  Medical receptionist experience is not essential as willing to train the right candidate
  • You are passionate about providing an exceptional level of customer service
  • Demonstrate personal integrity – trustworthiness, loyalty and honesty
  • An ability to maintain strict confidentiality regarding all patient and practice matters
  • Competent in Microsoft office (Word, Excel) and comfortable working with digital technology
  • A brilliant administrator with excellent organisational and time management skills
  • Able to work well independently, but also as part of a team
  • Excellent attention to detail
  • Have the ability to connect and interact with people of all ages, background and personalities
  • Enjoy being part of a professional, happy and highly focused team