Practice Manager/Business Manager

Love a role that is both operational and strategic and seeking a change of scenery?  Specialist practice at Armidale seeks your expertise to be an ambassador in leading the growth of the practice.

 

The Opportunity

Being a leader is natural to you and you are drawn to an opportunity where you can utilise your skills and expertise to not only manage the daily activities of a specialist practice, but also play a vital role in the growth of the practice.

You thrive on working both operationally and strategically in a business to achieve ongoing business success, innovation, employee engagement and future development.

 

The Practice

Our client is a specialist ophthalmic practice located at Armidale.  The practice provides comprehensive general ophthalmic services and currently consists of approximately 10 staff.

You will be working in an environment that is characterised by the highest standard of quality, integrity and providing an outstanding level of customer service, both to patients and staff.

You will be rewarded with a place that you will love to come to work and one where you will be appreciated for your efforts and contribution.

 

The Role

The main objective of the role is to provide overall leadership, business and operational expertise working alongside the Principal.  You will also play an integral role in the strategic planning and future development of the practice as the Practice/Business Manager.

The salary offered is dependent upon the candidate’s previous skills and knowledge and a bonus incentive system will be considered after a qualifying period.

The duties and responsibilities are:

  • Be an ambassador for the practice in building the brand image, culture and practice core values
  • Directly manage and support a team of approximately 10 staff
  • Responsible for the recruitment of staff and induction of new employees
  • Ongoing monitoring, training and performance management of staff
  • Be able to identify business strengths, weaknesses, opportunities and threats across the business and implement plans to respond to these appropriately
  • Ensure the delivery and standard of the organisations’ processes and procedures are maintained at a high standard and accommodate the future growth of the practice
  • In conjunction with the Principal, monitor income/expenses and analyse statistical and financial reports
  • Develop business and strategic plans to promote the growth and further success of the practice.

 

To be successful in this position, you will have the following attributes:-

  • Previous experience as a Practice Manager/Business Manager/Health Manager working in a medical, hospital and/or dental environment
  • A strong and influential leader
  • You pride yourself on your ability to develop strong working relationships.  Your approach is to collaboratively work with management and staff, to achieve win-win outcomes
  • A good understanding of business and financial principles to strategically manage the business
  • Able to work to deadlines and adapt to changing conditions with the ability to generate effective solutions to new situations and problems as they are presented
  • Able to problem solve both operational and strategic issues through practical and sound approaches
  • Highly organised to effectively plan ahead to anticipate problems
  • You thrive in working in a challenging and fast paced environment
  • A high level of communication and interpersonal skills to be able to interact with all levels of people
  • Committed to ongoing professional development to ensure you are kept up to date with changes to legislation and regulations
  • Passionate, energetic, results-focused and a ‘can do’ attitude.  You are committed to a high level of integrity and professional standards

 

To apply for this exciting opportunity, please forward your resume to bbeach@indigoconsulting.com.au quoting: Practice Manager- Armidale.

For telephone enquiries, please telephone Bernadette on 0414 943 541.

 

Practice Manager/Business Manager

Are you a highly motivated & committed strategic Practice/Business Manager that would love to lead and manage a specialist ophthalmic practice?

 

The Opportunity

Being a leader is natural to you and you are drawn to an opportunity where you can utilise your skills and expertise to not only manage the daily activities of a specialist practice, but also play a vital role in the growth of the practice.

You thrive on working both operationally and strategically in a business to achieve ongoing business success, innovation, employee engagement and future development.

 

The Practice

Our client is a specialist ophthalmic practice located at Armidale.  The practice provides comprehensive general ophthalmic services and currently consists of approximately 10 staff.

You will be working in an environment that is characterised by the highest standard of quality, integrity and providing an outstanding level of customer service, both to patients and staff.

You will be rewarded with a place that you will love to come to work and one where you will be appreciated for your efforts and contribution.

 

The Role

The main objective of the role is to provide overall leadership, business and operational expertise working alongside the Principal.  You will also play an integral role in the strategic planning and future development of the practice as the Practice/Business Manager.

The salary offered is dependent upon the candidate’s previous skills and knowledge and a bonus incentive system will be considered after a qualifying period.

The duties and responsibilities are:

  • Be an ambassador for the practice in building the brand image, culture and practice core values
  • Directly manage and support a team of approximately 10 staff
  • Responsible for the recruitment of staff and induction of new employees
  • Ongoing monitoring, training and performance management of staff
  • Be able to identify business strengths, weaknesses, opportunities and threats across the business and implement plans to respond to these appropriately
  • Ensure the delivery and standard of the organisations’ processes and procedures are maintained at a high standard and accommodate the future growth of the practice
  • In conjunction with the Principal, monitor income/expenses and analyse statistical and financial reports
  • Develop business and strategic plans to promote the growth and further success of the practice.

 

To be successful in this position, you will have the following attributes:-

  • Previous experience as a Practice Manager/Business Manager/Health Manager working in a medical, hospital and/or dental environment
  • A strong and influential leader
  • You pride yourself on your ability to develop strong working relationships.  Your approach is to collaboratively work with management and staff, to achieve win-win outcomes
  • A good understanding of business and financial principles to strategically manage the business
  • Able to work to deadlines and adapt to changing conditions with the ability to generate effective solutions to new situations and problems as they are presented
  • Able to problem solve both operational and strategic issues through practical and sound approaches
  • Highly organised to effectively plan ahead to anticipate problems
  • You thrive in working in a challenging and fast paced environment
  • A high level of communication and interpersonal skills to be able to interact with all levels of people
  • Committed to ongoing professional development to ensure you are kept up to date with changes to legislation and regulations
  • Passionate, energetic, results-focused and a ‘can do’ attitude.  You are committed to a high level of integrity and professional standards

 

To apply for this exciting opportunity, please forward your resume to bbeach@indigoconsulting.com.au quoting: Practice Manager- Armidale.

For telephone enquiries, please telephone Bernadette on 0414 943 541.

 

Medical Receptionist/Secretary

Opportunity

Are you an experienced Medical Receptionist/Secretary that loves the idea of working for a variety of group specialists?

The Practice

Our client is a specialist group practice located in Kogarah.

The practice is committed to providing high quality medical assessment and treatment, in a friendly environment and are seeking an experienced Medical Receptionist/Secretary that can join their team providing a high level of professionalism, customer service and quality administration support.

The computerised booking and accounting system used is Blue Chip.

The Role

Perfect role for a secretary that enjoys working in a busy specialist practice.  This is a full-time position working Monday to Friday.

The Duties and Responsibilities are:

  • Providing an outstanding level of customer service in person and over the phone to patients and all health professional
  • Efficiently and accurately managing patient appointments, procedure bookings, inputting patient data and filing of correspondence using Blue Chip medical software. Efficient management of all patient data, appointments, procedures, clinical files, correspondence and accounts, using Genie medical software
  • Formatting and uploading of outsourced typing
  • Management of patient invoicing and receipting of consultations
  • Completion of end of day reconciliations
  • Liaising with other health care professionals and hospital staff
  • Providing administration support to the Practice Manager

The ideal candidate will have the following attributes:

  • Previous medical secretary experience in a Specialist practice is highly regarded, but not essential
  • Experience using Blue Chip software is highly desirable
  • Excellent oral and written communication skills
  • Excellent attention to detail
  • Professional, warm and friendly disposition
  • A high standard of personal integrity – trustworthy, loyal and honest.
  • An ability to maintain strict confidentiality regarding all patient and practice matters.
  • A brilliant administrator with excellent organisational and time management skills, able to multitask and establish efficient office systems.
  • Ability to multitask and remain calm and efficient even when working in a busy and pressured environment[E1] .
  • Able to work well independently, but also as part of a team.

Please forward your resume to bbeach@indigoconsulting.com.au quoting: Medical Secretary St George
For telephone enquiries, please telephone Bernadette on 0414 943 541.

 

 

Medical Secretary

Are you an experienced Medical Receptionist/Secretary that loves a fast-paced environment, diverse role, juggling more than one ball in the air at one time?  Then, this is the perfect team for you to join. 

The Practice

Our client is one of Sydney’s highly-regarded and leading surgeons in their niche specialty area located in St Vincent’s Darlinghurst

The team consists of 2 full time specialist surgeons, 2 sessional specialist surgeons, a Nurse Practitioner, Director and Practice Manager. The medical software system is Genie.

What Your Work Environment is Like

The culture of the organisation is characterised by the highest standard of professionalism, integrity and providing an outstanding level of customer service, time, care and support to patients.  The atmosphere is friendly, harmonious and respectful, with emphasis on leading-edge knowledge, technology and research.

All the team share the similar philosophy, work ethic and patient-focused approach.

 

Your New Role

Your role is to work collaboratively with the team to ensure that each and every day runs efficiently and smoothly for the surgeons through your time-management and organisational skills, productivity and meticulous attention to detail.  You will also provide an admirable level of customer service skills and care to patients on the phone and face-to-face.

Working autonomously doesn’t phase you as you enjoy sinking your teeth into your work to get the job done and easily work well within a team environment working cohesively with the team.

 

The duties and responsibilities are:-

  • Efficient management of all patient data, appointments, procedures, clinical files, correspondence and accounts
  • Scheduling and effective management of patient bookings in Genie software
  • Provide information to patients on practice services and fees
  • Management of patient invoicing and receipting of consultations
  • Completion of end of day reconciliations (eftpos, credit card and cash)
  • Stock control and ordering
  • Uploading of medical typing (editing and reformatting)
  • Scanning, filing, mail/fax (retrieval and distribution) and photocopying
  • Assist the Practice Manager and surgeons with ad hoc administration duties as required

 

Your Skills & Knowledge

The ideal candidate will have the following attributes:-

  • Previous experience as a Medical Receptionist/Secretary in a medical environment
  • You are not faint-hearted and thrive on the buzz of working in a fast-paced busy surgical practice
  • You are passionate about providing an exceptional level of customer service, compassionate, empathetic, with a warm disposition
  • An ability to maintain strict confidentiality regarding all patient and practice matters.
  • A high standard of work ethic – self-motivated, pro-active, takes pride in work.
  • A brilliant administrator with excellent organisational and time management skills
  • Excellent numeracy skills and attention to detail
  • Have the ability to connect and interact with people of all ages, background and personalities
  • Enjoy being part of a professional, happy and highly focused team

Please forward your resume to bbeach@indigoconsulting.com.au quoting: Medical Receptionist/Secretary-Darlinghurst.  .

Medical Receptionist/Secretary

The Opportunity
Are you an experienced Medical Receptionist/Secretary that loves the idea of working for a variety of group specialists?

The Practice

Our client is a specialist group practice located in St George area.

The practice is committed to providing high quality medical assessment and treatment, in a friendly environment and are seeking an experienced Medical Receptionist/Secretary that can join their team providing a high level of professionalism, customer service and quality administration support.

The computerised booking and accounting system used is Blue Chip.

The Role

Perfect role for a secretary that enjoys working in a busy specialist practice.

This is a full-time position working Monday to Friday.

The Duties and Responsibilities are:

  • Providing an outstanding level of customer service in person and over the phone to patients and all health professional
  • Efficiently and accurately managing patient appointments, procedure bookings, inputting patient data and filing of correspondence using Blue Chip medical software. Efficient management of all patient data, appointments, procedures, clinical files, correspondence and accounts, using Genie medical software
  • Formatting and uploading of outsourced typing
  • Management of patient invoicing and receipting of consultations
  • Completion of end of day reconciliations
  • Liaising with other health care professionals and hospital staff
  • Providing administration support to the Practice Manager

The ideal candidate will have the following attributes:

  • Previous medical secretary experience in a Specialist practice is highly regarded, but not essential
  • Experience using Blue Chip software is highly desirable
  • Excellent oral and written communication skills
  • Excellent attention to detail
  • Professional, warm and friendly disposition
  • A high standard of personal integrity – trustworthy, loyal and honest.
  • An ability to maintain strict confidentiality regarding all patient and practice matters.
  • A brilliant administrator with excellent organisational and time management skills, able to multitask and establish efficient office systems.
  • Ability to multitask and remain calm and efficient even when working in a busy and pressured environment[E1] .
  • Able to work well independently, but also as part of a team.

To apply for this position, please forward your resume to bbeach@indigoconsulting.com.au