Medical Receptionist Darlinghurst

Are you a receptionist that loves a fast paced environment, diverse role, juggling more than one ball in the air at one time?  Then, this is the perfect team for you to join.

You would be either an experienced medical receptionist or a receptionist that is now seeking a career change into the medical industry.

 

The Practice

Our client is a day hospital specialist group located in St Vincent’s Private Clinic, Darlinghurst, providing excellence in diagnostic and therapeutic endoscopy since 1990.

The hospital focuses on the diagnosis and treatment of diseases and disorders of the gastrointestinal tract.

The culture is characterised by a strong team unit, with a commitment to quality customer service, professionalism and team camaraderie.  Management are very supportive in ongoing learning and development within the workplace and provide a workplace environment that is one where you will enjoy coming to work and where you will be rewarded for your efforts.

The group consists of 9 specialists, nursing staff and a large administration/support team.  The medical software system is Blue Chip.

 

The Position

The position is a full time position.  The day surgery hours are Monday to Thursday 7am to 7pm and Friday 7am to 6pm.  Each shift will be 7.6 hours per day (38 hours per week) working a rotating roster covering Admissions, Discharge, Telephone and Front desk, giving you numerous skills in all aspects of a day hospital.  Your roster will consist of working one day each week in each of the areas.

You will receive a comprehensive induction training programme to enable you to learn all about day hospital administration processes and procedures and to perform efficiently and effectively in your role.

Duties and responsibilities include:

  • Providing an exceptional level of customer service in meeting and greeting patients and visitors
  • Answering of phones and taking / following up messages from voicemail
  • Liaising with health funds, Medicare and DVA
  • Co-ordinating specialists’ diaries and surgery lists
  • Attending to patient admissions
  • Discharging of patients after procedure
  • Filing, photocopying and other clerical duties as required

 

The ideal candidate will have the following attributes:

  • Previous medical reception and hospital administration experience ideal, however not essential as onsite training will be provided
  • Experience using Blue Chip will be highly advantageous
  • Previous experience working with a variety of different work styles and personalities
  • You will be highly professional, well presented and have excellent patient liaison skills
  • You are meticulous in nature and take pride in providing a high level of work standards
  • Excellent communication and organisational skills
  • Comfortable handling confidential and sensitive patient information
  • Work well under pressure

 

Medical Receptionist/Medical Secretary – Northern Beaches

The Opportunity

This is an ideal opportunity for an experienced Medical Receptionist/Secretary that is seeking a secure part-time position working for a specialist practice.

 

The Practice

This is a specialist group located in the Northern Beaches with a passion for customer excellence, patient care and appreciation for your hard work.

A Medical Receptionist/Medical Secretary is required to join this practice and share in this passion and to be committed to these ethics and values.

The Role

This is a permanent part-time position working 3 days per week.

The duties and responsibilities are:-

  • Provide an outstanding level of customer service on the telephone and in meeting and greeting patients, at all times providing a warm and welcoming environment.
  • Schedule and effective management of patient bookings (new appointments, recall and confirmation appointments)
  • Management of invoicing and receipting for patient consultations and day surgery billings
  • Completion of end of day reconciliations and preparation for banking
  • Co-ordination of theatre lists
  • Liaise and maintain excellent working relationships with staff and all health professionals
  • Schedule appointments of tests for patients
  • Manage patient records confidentially and efficiently (including scanning of documentation)

The ideal candidate will have the following attributes:-

  • Previous experience as a Medical Receptionist/Secretary in a specialist practice
  • A passion for striving for excellence in efficient administration procedures and a high standard of patient care
  • You are a person of integrity, honesty and a high standard of work ethics
  • You have excellent communication skills to communicate effectively with all people
  • Excellent organisational and time management skills
  • Professional, happy and friendly disposition

 

 

Medical Receptionist

The Opportunity

Sick of working 5 days per week?  Love a day off and work only 4 days per week?

This role would suit an experienced specialist Medical Receptionist or a Medical Receptionist from a GP/allied health practice desiring to expand their medical administration skills in a specialist practice.

 

The Company

The practice is the largest private orthopaedic centres in Australia located in the Mater Hospital North Sydney.  The Orthopaedic Surgeon that focuses on surgery of the hip and knee and orthopaedic trauma.

The culture is characterised by a professional, compassionate, caring and attentive approach to patients, by taking the time to listen and explain medical procedures in an easy to understand language.

 

The Role

We require a Medical Receptionist to be based in North Sydney.  Your role will predominantly be responsible for running the clinic days, however there will be the opportunity to become involved in co-ordinating surgical procedures and hospital admissions.

This is a permanent part-time position working 4 days per week., however may consider 3 days per week for the right candidate.   There is a degree of flexibility in the selection of which 4 days you choose to work (however Wednesday is required).

The salary offered is dependent upon the candidate’s previous skills and knowledge.

The medical software system is Genie and it is a paperless environment.

The Duties and Responsibilities are:

  • Providing an outstanding level of customer service in person and over the phone to patients and all health professional
  • Efficiently and accurately managing patient appointments, procedure bookings, inputting patient data and filing of correspondence using Genie medical software
  • Editing and formatting of letters and reports
  • Processing of patient consultations
  • Completion of end of day reconciliations
  • Ensure the delivery and standard of the organisations’ processes and procedures are maintained at a high standard
  • Nurture and develop strong relationships with healthcare professionals within the health community

 

To be successful in this position, you will have the following attributes:-

 

  • Previous Medical Receptionist experience in a specialist practice will be highly regarded, however happy to consider a Medical Receptionist from a GP/allied health practice seeking to further their career
  • A good working knowledge of medical and accounting software systems. Previous experience with Genie is highly regarded
  • Excellent oral and written communication skills
  • High level of attention to detail
  • You are warm by nature and display professionalism at all times
  • Tolerance, strong empathy and compassion
  • A high standard of personal integrity – trustworthy, loyal and honest.
  • Maintain confidentiality in relation to patient information and practice matters
  • You take pride in providing a high standard of work and work values
  • Excellent organisational and time management skills
  • Remain calm and work well under pressure and in a busy environment
  • Able to work well independently, but also as part of a team.

Medical Receptionist

The Opportunity

Sick of working 5 days per week?  Love a day off and work only 4 days per week?

This role would suit an experienced specialist Medical Receptionist or a Medical Receptionist from a GP/allied health practice desiring to expand their medical administration skills in a specialist practice.

 

The Company

The practice is the largest private orthopaedic centres in Australia located in the Mater Hospital North Sydney.  The Orthopaedic Surgeon that focuses on surgery of the hip and knee and orthopaedic trauma.

The culture is characterised by a professional, compassionate, caring and attentive approach to patients, by taking the time to listen and explain medical procedures in an easy to understand language.

 

The Role

We require a Medical Receptionist to be based in North Sydney.  Your role will predominantly be responsible for running the clinic days, however there will be the opportunity to become involved in co-ordinating surgical procedures and hospital admissions.

This is a permanent part-time position working 4 days per week., however may consider 3 days per week for the right candidate.   There is a degree of flexibility in the selection of which 4 days you choose to work (however Wednesday is required).

The salary offered is dependent upon the candidate’s previous skills and knowledge.

The medical software system is Genie and it is a paperless environment.

The Duties and Responsibilities are:

  • Providing an outstanding level of customer service in person and over the phone to patients and all health professional
  • Efficiently and accurately managing patient appointments, procedure bookings, inputting patient data and filing of correspondence using Genie medical software
  • Editing and formatting of letters and reports
  • Processing of patient consultations
  • Completion of end of day reconciliations
  • Ensure the delivery and standard of the organisations’ processes and procedures are maintained at a high standard
  • Nurture and develop strong relationships with healthcare professionals within the health community

 

To be successful in this position, you will have the following attributes:-

 

  • Previous Medical Receptionist experience in a specialist practice will be highly regarded, however happy to consider a Medical Receptionist from a GP/allied health practice seeking to further their career
  • A good working knowledge of medical and accounting software systems. Previous experience with Genie is highly regarded
  • Excellent oral and written communication skills
  • High level of attention to detail
  • You are warm by nature and display professionalism at all times
  • Tolerance, strong empathy and compassion
  • A high standard of personal integrity – trustworthy, loyal and honest.
  • Maintain confidentiality in relation to patient information and practice matters
  • You take pride in providing a high standard of work and work values
  • Excellent organisational and time management skills
  • Remain calm and work well under pressure and in a busy environment
  • Able to work well independently, but also as part of a team.

Medical Receptionist

The Opportunity

A brand-new specialist practice has an exciting opportunity for an experienced Medical Receptionist to join the team.

You desire to make a difference each day by utilising your superior customer service and medical administration skills in an environment that focuses on exemplary patient care and wellbeing.

 

The Company

The position is in a new practice opening in July 2021. The practice is located in the Northern Beaches Hospital and specialises in pain medicine providing personalised pain management treatments and day hospital/hospital procedures.

Your role will report to the Practice Coordinator. The practice management software is Clinic to Cloud.

You will be working in an environment that is dedicated to ensuring that patients receive the highest level of patient care in a professional and comfortable environment.  You will be an ambassador of these values and will continue to develop and nurture this culture within the team.

 

The Role

Your role is to work autonomously and in conjunction with the Practice Coordinator to ensure that front reception runs efficiently through your time-management, productivity and meticulous attention to detail.  You will also provide an admirable level of customer service skills and care to patients on the phone and face-to-face.

 

The position will commence part-time working 2.5 days and the hours are as follows:

Monday           12.30pm to 5pm

Tuesday           8.15am to 5.45pm

Wednesday     10am to 5.45pm

 

The duties and responsibilities are:

  • Efficient management of all patient data, appointments, procedures, clinical files, correspondence and accounts
  • Scheduling and effective management of patient bookings in Clinic to Cloud software
  • Provide information to patients on practice services and fees
  • Management of patient invoicing and receipting of consultations
  • Completion of end of day reconciliations (eftpos, credit card and cash)
  • Prepare and submit theatre lists under the direction of the Practice Coordinator
  • Scanning, filing, mail/fax (retrieval and distribution)
  • Assist the Practice Coordinator with administration duties as required
  • Develop relationships with referrers by responding to referral requests promptly and providing effective communication to them

 

Benefits:

  • Appreciation and value – a place where your hard work is valued
  • Salary commensurate with skills and knowledge
  • Complimentary car parking on-site
  • Ongoing professional development after qualifying period

 

To be successful in this position, you will have the following attributes:-

  • Previous experience as a Medical Receptionist in a medical environment
  • You are passionate about providing an exceptional level of customer service
  • Compassionate, empathetic and warm disposition
  • An ability to maintain strict confidentiality regarding all patient and practice matters
  • A high standard of work ethic
  • A brilliant administrator with excellent organisational and time management skills
  • Competent in Microsoft Office software (Word, Excel, Powerpoint) and ability to make good use of technology for efficiency and service
  • Able to work well independently, but also as part of a team
  • Excellent interpersonal skills to interact with people of all ages, background and personalities
  • Enjoy being part of a professional, happy and highly focussed team

Medical Receptionist

The Opportunity

A brand-new specialist practice has an exciting opportunity for an experienced Medical Receptionist to join the team.

You desire to make a difference each day by utilising your superior customer service and medical administration skills in an environment that focuses on exemplary patient care and wellbeing.

 

The Company

The position is in a new practice opening in July 2021. The practice is located in the Northern Beaches Hospital and specialises in pain medicine providing personalised pain management treatments and day hospital/hospital procedures.

Your role will report to the Practice Coordinator. The practice management software is Clinic to Cloud.

You will be working in an environment that is dedicated to ensuring that patients receive the highest level of patient care in a professional and comfortable environment.  You will be an ambassador of these values and will continue to develop and nurture this culture within the team.

 

The Role

Your role is to work autonomously and in conjunction with the Practice Coordinator to ensure that front reception runs efficiently through your time-management, productivity and meticulous attention to detail.  You will also provide an admirable level of customer service skills and care to patients on the phone and face-to-face.

 

The position will commence part-time working 2.5 days and the hours are as follows:

Monday           12.30pm to 5pm

Tuesday           8.15am to 5.45pm

Wednesday     10am to 5.45pm

 

The duties and responsibilities are:

  • Efficient management of all patient data, appointments, procedures, clinical files, correspondence and accounts
  • Scheduling and effective management of patient bookings in Clinic to Cloud software
  • Provide information to patients on practice services and fees
  • Management of patient invoicing and receipting of consultations
  • Completion of end of day reconciliations (eftpos, credit card and cash)
  • Prepare and submit theatre lists under the direction of the Practice Coordinator
  • Scanning, filing, mail/fax (retrieval and distribution)
  • Assist the Practice Coordinator with administration duties as required
  • Develop relationships with referrers by responding to referral requests promptly and providing effective communication to them

 

Benefits:

  • Appreciation and value – a place where your hard work is valued
  • Salary commensurate with skills and knowledge
  • Complimentary car parking on-site
  • Ongoing professional development after qualifying period

 

To be successful in this position, you will have the following attributes:-

  • Previous experience as a Medical Receptionist in a medical environment
  • You are passionate about providing an exceptional level of customer service
  • Compassionate, empathetic and warm disposition
  • An ability to maintain strict confidentiality regarding all patient and practice matters
  • A high standard of work ethic
  • A brilliant administrator with excellent organisational and time management skills
  • Competent in Microsoft Office software (Word, Excel, Powerpoint) and ability to make good use of technology for efficiency and service
  • Able to work well independently, but also as part of a team
  • Excellent interpersonal skills to interact with people of all ages, background and personalities
  • Enjoy being part of a professional, happy and highly focussed team