Jobs > Dental Receptionist Orthodontic Practice

Job Title : Dental Receptionist Orthodontic Practice
Job Type :
Full Time
Location :
Hornsby
Job Published :
Posted 7 months ago
Contact Name : Bernadette Beach
Contact Number : 0414 943 541

Job Description

Are you an experienced Receptionist in dental or medical that has an interest in working for a team focused orthodontic practice at Hornsby?

You desire to make a difference each day by utilising your dental/medical reception experience in a practice that cares and supports their staff.

The Company

Our client is an orthodontic practice located at Hornsby providing orthodontic services to children, teenagers and adults.

The team consists of 2 Principal Orthodontists, 2 Dental Hygienists, 2 Dental Assistants and a Dental Receptionist.

What Your Work Environment is Like

The culture of the organisation is characterised by the highest standard of professionalism, integrity and providing an outstanding level of customer service, time, care and support to patients.  The atmosphere is friendly, harmonious and respectful.

All the team share the similar philosophy, work ethic and patient-focused approach.

Your New Role

You will be working Tuesday to Friday 7.30am to 5.15pm.

Your role is to ensure that front reception runs efficiently and smoothly each day for the Orthodontists and Hygienists through your time-management and organisational skills, productivity and meticulous attention to detail.  You will also provide an admirable level of customer service skills and care to patients on the phone and face-to-face.

The duties and responsibilities are:-

  • Efficient management of all patient data, appointments, procedures, clinical files, correspondence and accounts
  • Scheduling and effective management of patient bookings in Orthotrac software
  • Co-ordinate recall apointments
  • Provide information to patients on practice services and fees
  • Management of patient invoicing and receipting of consultations
  • Dictation typing
  • Generation of finance letters and format and email letters to doctors
  • Scanning, filing, mail/fax and photocopying
  • Assist with sterilisation of dental instruments
  • Assist the Principals with ad hoc administration duties as required
Your Skills & Knowledge

The ideal candidate will have the following attributes:-

  • Previous experience as a Dentall Receptionist is desirable, however experienced Medical Receptionists are also encouraged to apply
  • You are passionate about providing an exceptional level of customer service and
  • Compassionate, empathetic and warm disposition
  • An ability to maintain strict confidentiality regarding all patient and practice matters.
  • A high standard of work ethic – self-motivated, pro-active, takes pride in work.
  • A brilliant administrator with excellent organisational and time management skills
  • Able to work well independently, but also as part of a team.
  • A high level of numeracy skills and attention to detail
  • Have the ability to connect and interact with people of all ages, background and personalities
  • Enjoy being part of a professional, happy and highly focused team

Please forward your resume to bbeach@indigoconsulting.com.au quoting: Dental Receptionist-Hornsby.

For telephone enquiries, please telephone Bernadette on 0414 943 541.

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